Sending and Receiving Crypto
You can request to send and receive cryptocurrencies for most of tZERO Crypto's supported assets* from within the app.**
*Sending/receiving RVN and XLM cannot be accommodated via the app at this time. Users will be updated when the send/receive functionality is available for RVN and XLM. For urgent needs, reach out to [email protected] for manual assistance.
**Send and receive requests are subject to compliance with tZERO Crypto's AML policies and procedures.
The most important difference between tZERO and a service like Coinbase is that, with tZERO, your cryptocurrency is held in your personal wallet from the moment of purchase. This means only you have access to it and it cannot be hacked or stolen as long as you maintain control of your phone and password. Centralized exchanges hold the keys for you. This is convenient but can cause customers to lose their funds when hackers see large amounts of cryptocurrency in a single location or an exchange ceases to do business either temporarily or permanently. It also results in additional, hidden fees for the withdrawal of your cryptocurrency from the exchange. At Coinbase that is an additional 1% of your funds. Other exchange withdrawal costs vary.
Another important difference is tZERO's Key Recovery System. Even if you lose your phone and password, tZERO will be able to help you restore your account and your funds. With any other decentralized wallet or service, if you lose your device and/or password, those funds are lost forever.